Outsourcing operations to relocation specialists
The term outsourcing describes the transfer of specific business functions to an external supplier, that is to say, companies specialized in providing them. HR departments of international companies are constantly obliged to make use of even more outsourcing by their tasks expanding day by day. Relocation services, which are provided to expats, have become and remain one of the prominent components within Human Resources Department’s operations to outsource.
Relocation is rather a complex process, which requires expertise in different areas such as work permits and visas, house hunting, contract management, immigration, tax and social security, administrative procedures. Therefore it is really difficult to be managed by human resources departments internally. The Human Resources department is responsible for ensuring a smooth integration process; however giving assistance for all the practical day-to-day issues may seem impossible due to the fact that they have their main works on which they have to focus. Therefore, human resources departments of companies prefer transferring relocation services required for their expatriates to an expert in this field, in other words, to a relocation services company.
On the other hand, relocation companies also would like to work with large companies which employ foreign personnel (expatriates). And the statistics also verify this fact, stating that the vast majority (approximately 90%) of clients of relocation companies are large and international companies and as a matter of course, contact person is HR department representative. This cooperation and outsourcing appear to be the most advantageous option for both parties. HR departments of foreign companies generally focus on their main business functions, as a result of which they are only concerned with the work performance of an expat who works in their company. So, the relocation services required by the foreign personnel are outsourced to a relocation company. And furthermore, it is aimed to cooperate with as many international organizations and their HR department’s representatives as possible by relocations companies.
The Benefits of Outsourcing Relocation Procedures for HR Departments:
• It quickens the relocations process and provides an opportunity to the expats to get over adaptation process easier
• It enables corporations to focus on main functions, such as maximizing business operations, increase efficiencies, and reduce overall costs.
• By outsourcing relocation procedures, Human Resources Department managers avoid a great waste of time.
• Relocation experts are able to resolve the possible problems that can emerge during the relocation process more effectively than HR department representatives.